I need help with the design of my new bathroom suite, can you assist me?

Our pioneering virtual reality design service aims to make your project as stress-free as possible by allowing you to create, visualise and immerse yourself in your dream bathroom. Using the latest in design technology, we work with you to make the most of your bathroom layout, ensuring that you get a design that looks great and is functional too. Our design service is available via any of our showrooms, or by booking a home design service appointment. You can do this by sending us a message, or by calling 020 8619 8899.

I have chosen the products I would like, what do I do next?

To process your order we'll need to take full payment of your goods at the time of ordering. We accept payment using a debit or credit card, alternatively we also accept payment via PayPal. Once we have confirmed payment we will organise delivery, so that your bathroom suite, shower enclosure or taps arrive promptly. You can make the payment either through your account on the portal, call us, visit one of our showrooms or purchase the products online through BathroomsBydesign.com.

Do you offer a bespoke home visit service?

Yes, we have lots of ways in which we can help. We offer a site survey in which one our trusted installation partners can arrange to visit your home at a time that suits you. They then take their measurements away and one of our Design & Sales Consultants will contact you to book an appointment with yourself either in one of our showrooms or with an online screen-share.

Do you charge for delivery?

We offer free delivery on all orders over £499 for products purchased on our Website. All other deliveries are assessed based on size, weight and delivery location. For small Items (i.e. taps, accessories, shower heads etc) - £9.99, Medium - Larger Items (i.e. WC's, basins, baths, showers etc) - £29.99 Delivery charges will show at point of purchase. Please note that there are premium delivery charges to non-mainland UK and North Scotland.

Do you offer a delivery service?

We do deliver nationwide; however (please note) certain areas are excluded or subject to an additional surcharge.

Will the delivery driver need any help to offload my order?

Your purchase will be delivered directly to the ground floor access door or nearest access point of your delivery address. Please note that our delivery team is not able to assist with moving deliveries beyond this point. If we believe your products will require specific equipment or additional personnel to move them on to your work site, due to the weight of individual products, we will make best endeavors to advise this at the point of purchase.

I am a private developer/contractor looking to purchase products for a large-scale project. Can you help?

We provide a complete bathroom Design & Supply service to trade for both small and large scale developments. Please do get in touch with our trade team by sending us a message contact us or visit our ProSite for more information and find out how our team and support services can give you the advantage Join Our Trade Partnership.

About Us

At BathroomsByDesign, we craft innovative, luxurious bathrooms for individuals and professionals alike. With 20+ years of experience, we blend cutting-edge technology with personalized service to deliver elegant, functional spaces built around your vision.

BOOK YOUR FREE CONSULTATION TODAY

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BathroomsbyDesign | Nationwide Bathroom Design Specialists

We Are Here Every Step of The Way

Creating a new bathroom can feel overwhelming—but it doesn’t have to be. We're here to guide you through every stage of the process, from your first ideas to the final delivery. Our team brings clarity, expertise and a genuine understanding of what makes a bathroom not just functional, but personal.

We listen carefully, ask the right questions, and help you make confident decisions about layouts, finishes and products that suit your space and lifestyle. You’ll never be left guessing—we’re on hand to coordinate product details, support conversations with your installer, and make sure everything arrives on time and ready for fitting.

Whatever your vision, we’re committed to making the experience smooth, enjoyable and tailored entirely to you.

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Our Mission

We want to improve people’s homes, health and wellbeing with beautiful, affordable and expertly designed bathrooms, that will stand the test of the time.

Through our passion for design, innovative technology and professionalism, we have made the process of creating and buying a bathroom, simple and efficient. Over the last 12 years we have built partnerships with an ethical and responsible global supply chain of, like minded, partners that share our priorities of quality, beauty and value, to bring our customers the best products in the world, for the best possible price.

Leading Bathroom Brands

From the first moment you speak to us, or message us, we are proud of the experience you will enjoy.

Whether in store, online or via our trade relationships, our highly trained team, backed up by our design software, app and supporting systems will be on hand to guide you on your journey to your new beautiful bathroom.

We will provide you with a single point of contact, who will look to understand your unique situation and requirements.

We will quickly create a design and continue to tailor it until it is something you will admire, then accurately order all of the parts and fittings that are required. We will assemble your order at our warehouse and efficiently deliver everything to you via our logistics network, exactly when you need it.

We Are Here Every Step of the Way.

Should your installation team need assistance or you are unsure how to best care for your new bathroom, please reach out and we will be happy to help.

Together, we will create a beautiful bathroom at the best possible price, that will stand the test of time.