I need help with the design of my new bathroom suite, can you assist me?

Our pioneering virtual reality design service aims to make your project as stress-free as possible by allowing you to create, visualise and immerse yourself in your dream bathroom. Using the latest in design technology, we work with you to make the most of your bathroom layout, ensuring that you get a design that looks great and is functional too. Our design service is available via any of our showrooms, or by booking a home design service appointment. You can do this by sending us a message, or by calling 020 8619 8899.

I have chosen the products I would like, what do I do next?

To process your order we'll need to take full payment of your goods at the time of ordering. We accept payment using a debit or credit card, alternatively we also accept payment via PayPal. Once we have confirmed payment we will organise delivery, so that your bathroom suite, shower enclosure or taps arrive promptly. You can make the payment either through your account on the portal, call us, visit one of our showrooms or purchase the products online through BathroomsBydesign.com.

Do you offer a bespoke home visit service?

Yes, we have lots of ways in which we can help. We offer a site survey in which one our trusted installation partners can arrange to visit your home at a time that suits you. They then take their measurements away and one of our Design & Sales Consultants will contact you to book an appointment with yourself either in one of our showrooms or with an online screen-share.

Do you charge for delivery?

We offer free delivery on all orders over £499 for products purchased on our Website. All other deliveries are assessed based on size, weight and delivery location. For small Items (i.e. taps, accessories, shower heads etc) - £9.99, Medium - Larger Items (i.e. WC's, basins, baths, showers etc) - £29.99 Delivery charges will show at point of purchase. Please note that there are premium delivery charges to non-mainland UK and North Scotland.

Do you offer a delivery service?

We do deliver nationwide; however (please note) certain areas are excluded or subject to an additional surcharge.

Will the delivery driver need any help to offload my order?

Your purchase will be delivered directly to the ground floor access door or nearest access point of your delivery address. Please note that our delivery team is not able to assist with moving deliveries beyond this point. If we believe your products will require specific equipment or additional personnel to move them on to your work site, due to the weight of individual products, we will make best endeavors to advise this at the point of purchase.

I am a private developer/contractor looking to purchase products for a large-scale project. Can you help?

We provide a complete bathroom Design & Supply service to trade for both small and large scale developments. Please do get in touch with our trade team by sending us a message contact us or visit our ProSite for more information and find out how our team and support services can give you the advantage Join Our Trade Partnership.

AVA Brassware

AVA is our collection of luxury authentic Italian brassware designed to suit every style of bathroom. Manufactured in Invorio, Italy, AVA’s range of stunning brassware can be found in some of the most luxurious hotels around the world including the Shangri-La in Asia, Fairmount Hotel in UAE, and Ephelia Resort in the Seychelles. Championing the ‘green approach’, AVA has built a reputation of producing sustainable and environmentally conscious taps, shower heads, and thermostatic shower valves which achieve minimum water consumption without sacrificing form or function to become one of our best selling ranges of bathroom brassware. AVA epitomises luxury Italian design, combining everyday practicality with premium functionality. Embracing modern trends with its timeless aesthetic and beautiful contours, AVA is a brand which is unrivalled in quality, aesthetically impressive, and designed f...

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Baths Featuring AVA Brassware

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We have an unsurpassed range of products available to you, including the latest design innovations and technology, that will inspire your inner designer.

With Bathrooms By Design you can choose to explore in the way that is the most convenient to you.

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If you know what you're looking for why not browse our online shop for the most popular Faeber items and special offers.

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FREE SAME DAY DESIGN SERVICE

Book your complementary design consultation with one of our expert designers over a video call at a time to suit you and benefit from additional discounts and offers.

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We are committed to providing the best value for our customers alongside our design service so will not be beaten on price. Send us your quote and we will beat it.

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OUR SHOWROOM EXPERIENCE

Our showrooms provide the ultimate collection of showcase designs, product galleries and state of the art design studios.

We want you to feel relaxed and free to explore at your leisure, or if you prefer, we are happy to understand a bit more about what you are looking for and have one of our design experts give you a guided tour.

You can use our interactive displays to look at the configurations of some of our modular products and explore the full range of style, material, and color options that are available to you.

Whether you are at the start of your journey to your new bathroom or you have a firmer idea of what you would like, there is no better place to be inspired.

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