I need help with the design of my new bathroom suite, can you assist me?

Our pioneering virtual reality design service aims to make your project as stress-free as possible by allowing you to create, visualise and immerse yourself in your dream bathroom. Using the latest in design technology, we work with you to make the most of your bathroom layout, ensuring that you get a design that looks great and is functional too. Our design service is available via any of our showrooms, or by booking a home design service appointment. You can do this by sending us a message, or by calling 020 8619 8899.

I have chosen the products I would like, what do I do next?

To process your order we'll need to take full payment of your goods at the time of ordering. We accept payment using a debit or credit card, alternatively we also accept payment via PayPal. Once we have confirmed payment we will organise delivery, so that your bathroom suite, shower enclosure or taps arrive promptly. You can make the payment either through your account on the portal, call us, visit one of our showrooms or purchase the products online through BathroomsBydesign.com.

Do you offer a bespoke home visit service?

Yes, we have lots of ways in which we can help. We offer a site survey in which one our trusted installation partners can arrange to visit your home at a time that suits you. They then take their measurements away and one of our Design & Sales Consultants will contact you to book an appointment with yourself either in one of our showrooms or with an online screen-share.

Do you charge for delivery?

We offer free delivery on all orders over £499 for products purchased on our Website. All other deliveries are assessed based on size, weight and delivery location. For small Items (i.e. taps, accessories, shower heads etc) - £9.99, Medium - Larger Items (i.e. WC's, basins, baths, showers etc) - £29.99 Delivery charges will show at point of purchase. Please note that there are premium delivery charges to non-mainland UK and North Scotland.

Do you offer a delivery service?

We do deliver nationwide; however (please note) certain areas are excluded or subject to an additional surcharge.

Will the delivery driver need any help to offload my order?

Your purchase will be delivered directly to the ground floor access door or nearest access point of your delivery address. Please note that our delivery team is not able to assist with moving deliveries beyond this point. If we believe your products will require specific equipment or additional personnel to move them on to your work site, due to the weight of individual products, we will make best endeavors to advise this at the point of purchase.

I am a private developer/contractor looking to purchase products for a large-scale project. Can you help?

We provide a complete bathroom Design & Supply service to trade for both small and large scale developments. Please do get in touch with our trade team by sending us a message contact us or visit our ProSite for more information and find out how our team and support services can give you the advantage Join Our Trade Partnership.

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Our Showrooms

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Our Showroom Experience

Our showrooms provide the ultimate collection of showcase designs, product galleries and state of the art design studios.

We want you to feel relaxed and free to explore at your leisure, or if you prefer, we are happy to understand a bit more about what you are looking for and have one of our design exports give you a guided tour.

You can use our interactive displays to look at the configurations of some of our modular products and explore the full range of, style, material and colour options that are available to you.

Whether you are at the start of your journey to your new bathroom or you have a firmer idea of what you would like, there is no better place to be inspired.

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BathroomsbyDesign | Nationwide Bathroom Design Specialists

Why Visit a Showroom?

Visiting a showroom is a vital step on your journey to the perfect bathroom. There’s no substitute for seeing and feeling the sheer quality of our bathrooms, or for spending some one-to-one time with our expert designers.

You can choose from one of our three showrooms, each with their own unique product range and designs to explore. Not to mention good coffee and comfortable consultation areas to relax in with our designers. Feel free to bring your four legged friends as well - dogs are always welcome

Here are a few more reasons you should come and visit a showroom.

We built our business on great customer service

At the beginning at least, but then we realized we could make a lot more money if we kinda stopped caring about that. Our new strategy is to write a bunch of things that look really good in the headlines, then clarify in the small print but hope people don't actually read it.

Virtual Reality

Explore your designs in VR and make cost-free changes. Take home your own FREE VR headset and share with your friends and family.

Experience Textures & Lighting

Explore our displays and samples in real life. Gain inspiration and see how they work with different lighting.

Meet Your Designer

Build a personal relationship with your designer and get real time quotes in the initial appointment.

BRENTFORD

TW8 9EZ

With 3,300 sq ft of displays over 3 floors, it is packed full of showcase settings, an extensive gallery of products and technology for you to explore.

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Wood table with porcelain mug, leather journal, brass pen, leather key ring, and a houseplant.

RICHMOND

TW9 2LN

Since opening in 2009, our 2,000 sq ft flagship showroom in Richmond showcases a collection of traditional, contemporary and cutting-edge bathroom designs.

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