I need help with the design of my new bathroom suite, can you assist me?

Our pioneering virtual reality design service aims to make your project as stress-free as possible by allowing you to create, visualise and immerse yourself in your dream bathroom. Using the latest in design technology, we work with you to make the most of your bathroom layout, ensuring that you get a design that looks great and is functional too. Our design service is available via any of our showrooms, or by booking a home design service appointment. You can do this by sending us a message, or by calling 020 8619 8899.

I have chosen the products I would like, what do I do next?

To process your order we'll need to take full payment of your goods at the time of ordering. We accept payment using a debit or credit card, alternatively we also accept payment via PayPal. Once we have confirmed payment we will organise delivery, so that your bathroom suite, shower enclosure or taps arrive promptly. You can make the payment either through your account on the portal, call us, visit one of our showrooms or purchase the products online through BathroomsBydesign.com.

Do you offer a bespoke home visit service?

Yes, we have lots of ways in which we can help. We offer a site survey in which one our trusted installation partners can arrange to visit your home at a time that suits you. They then take their measurements away and one of our Design & Sales Consultants will contact you to book an appointment with yourself either in one of our showrooms or with an online screen-share.

Do you charge for delivery?

We offer free delivery on all orders over £499 for products purchased on our Website. All other deliveries are assessed based on size, weight and delivery location. For small Items (i.e. taps, accessories, shower heads etc) - £9.99, Medium - Larger Items (i.e. WC's, basins, baths, showers etc) - £29.99 Delivery charges will show at point of purchase. Please note that there are premium delivery charges to non-mainland UK and North Scotland.

Do you offer a delivery service?

We do deliver nationwide; however (please note) certain areas are excluded or subject to an additional surcharge.

Will the delivery driver need any help to offload my order?

Your purchase will be delivered directly to the ground floor access door or nearest access point of your delivery address. Please note that our delivery team is not able to assist with moving deliveries beyond this point. If we believe your products will require specific equipment or additional personnel to move them on to your work site, due to the weight of individual products, we will make best endeavors to advise this at the point of purchase.

I am a private developer/contractor looking to purchase products for a large-scale project. Can you help?

We provide a complete bathroom Design & Supply service to trade for both small and large scale developments. Please do get in touch with our trade team by sending us a message contact us or visit our ProSite for more information and find out how our team and support services can give you the advantage Join Our Trade Partnership.

richmond

Richmond

Whether you are replacing an old bathroom, renovating a buy-to-let or planning a new build, we are here to help you with your next bathroom project - guiding you from initial concept through to final delivery and beyond. Your dedicated designer will take you on a seamless journey from exploring your initial vision to creation of your perfect bathroom designs. With our advanced Design Software and VR app we will co-create with you to bring your ideas to life, allowing you to walk around your bathroom before you buy.

BOOK YOUR FREE CONSULTATION TODAY

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BathroomsbyDesign | Nationwide Bathroom Design Specialists

Richmond Showroom

Our flagship showroom in Richmond has been open since 2009. Due to temporary roadworks along Lower Mortlake Road (A316), all customers visiting our Richmond showroom are advised to access the car park via St Pauls Road.

With 2000 sq ft of displays across a single floor, it is packed full of showcase designs and extensive galleries of products and technology for you to explore. When you are ready, you can combine a visit with a design consultation. One of our expert designers can help you build your design in 3D, in front of you and in real-time, whilst showing you some of the actual products and tile options that are available for you touch and feel.

Why Visit Richmond?

Open 7 Days a Week

Free Parking

Customer Toilets

Great Coffee

3D Design Service

Virtual Reality Viewing

Huge Tile Gallery

Huge Product Galleries

Free IOS or Android App

Interactive product configuration Screens

Collect Your Order

Great Coffee

Our Showroom Experience

Our showrooms provide the ultimate collection of showcase designs, product galleries and state of the art design studios.

We want you to feel relaxed and free to explore at your leisure, or if you prefer, we are happy to understand a bit more about what you are looking for and have one of our design exports give you a guided tour. You can use our interactive displays to look at the configurations of some of our modular products and explore the full range of, style, material and colour options that are available to you.

Get Started

Where To Find Us

Our Address

225-231
Lower Mortlake Road
Richmond
TW9 2LN

Phone

02086 190 138

Email

richmond@bathroomsbydesign.com

Opening Times

9am to 5pm Monday to Friday

11am to 4pm Sunday

We are happy to arrange a appointments outside of these times, by prior arrangement. Please note there are no warehouse collections available at the weekend.