I need help with the design of my new bathroom suite, can you assist me?

Our pioneering virtual reality design service aims to make your project as stress-free as possible by allowing you to create, visualise and immerse yourself in your dream bathroom. Using the latest in design technology, we work with you to make the most of your bathroom layout, ensuring that you get a design that looks great and is functional too. Our design service is available via any of our showrooms, or by booking a home design service appointment. You can do this by sending us a message, or by calling 020 8619 8899.

I have chosen the products I would like, what do I do next?

To process your order we'll need to take full payment of your goods at the time of ordering. We accept payment using a debit or credit card, alternatively we also accept payment via PayPal. Once we have confirmed payment we will organise delivery, so that your bathroom suite, shower enclosure or taps arrive promptly. You can make the payment either through your account on the portal, call us, visit one of our showrooms or purchase the products online through BathroomsBydesign.com.

Do you offer a bespoke home visit service?

Yes, we have lots of ways in which we can help. We offer a site survey in which one our trusted installation partners can arrange to visit your home at a time that suits you. They then take their measurements away and one of our Design & Sales Consultants will contact you to book an appointment with yourself either in one of our showrooms or with an online screen-share.

Do you charge for delivery?

We offer free delivery on all orders over £499 for products purchased on our Website. All other deliveries are assessed based on size, weight and delivery location. For small Items (i.e. taps, accessories, shower heads etc) - £9.99, Medium - Larger Items (i.e. WC's, basins, baths, showers etc) - £29.99 Delivery charges will show at point of purchase. Please note that there are premium delivery charges to non-mainland UK and North Scotland.

Do you offer a delivery service?

We do deliver nationwide; however (please note) certain areas are excluded or subject to an additional surcharge.

Will the delivery driver need any help to offload my order?

Your purchase will be delivered directly to the ground floor access door or nearest access point of your delivery address. Please note that our delivery team is not able to assist with moving deliveries beyond this point. If we believe your products will require specific equipment or additional personnel to move them on to your work site, due to the weight of individual products, we will make best endeavors to advise this at the point of purchase.

I am a private developer/contractor looking to purchase products for a large-scale project. Can you help?

We provide a complete bathroom Design & Supply service to trade for both small and large scale developments. Please do get in touch with our trade team by sending us a message contact us or visit our ProSite for more information and find out how our team and support services can give you the advantage Join Our Trade Partnership.

Customer Generated Content

Upload Your User Generated Content

Get Rewarded for Sharing Your Dream Bathroom Journey!

Our bathrooms take pride of place in homes across Greater London, in luxury hotels & spas across the country, and in prestigious venues such as Centre Parcs and the V&A Museum.

Capture | Share | Inspire

BathroomsbyDesign | Nationwide Bathroom Design Specialists

User Generated Content Partnership

How it works

STEP 1

Opt in to Share Your Bathroom & Get Rewarded!

Your beautifully designed bathroom is an inspiration for future customers. Seeing real homes helps others envision their own dream bathroom, and your content brings our designs to life.

By sharing your content, you can receive cashback and enter our prize draw!

Find Out More

STEP 2

What Content Could You Capture?

Capturing high-quality content doesn’t have to be difficult! Follow these guidelines to create beautiful images and videos of your bathroom.

Wide-angle photos of your finished bathroom
Short video walkthroughs (30-60 seconds)
Close-up shots of special features (tiling, lighting, taps)
Before & after comparisons
You enjoying your new space (optional)

For the cash back incentive we require: 2 x videos before, 2 x video during, 2 x video after. 1 x video walking through your bathroom door and showing off the bathroom.

View Examples

STEP 3

Easy Content Tips For Beautiful Content

Capturing great content doesn’t have to be difficult. Follow these simple tips to ensure high-quality photos and videos:

Clean the lens before taking pictures!
Use natural lighting where possible (photos taken in the middle of the day are best)
Keep the camera steady (use a tripod or phone stabiliser).
Record each photo/video in portrait mode (for Reels/TikTok) and landscape (for website).
Remove tools and packaging before filming.
Clean water marks, and fingerprints.
Speak clearly in videos if explaining something.

Talk to Us

STEP 4

Great Post Examples

Check out some examples of great posts to give you an idea on the kind of content you could captute.

View Examples

STEP 5

Upload Your Content

We’ve made it easy for you to send us your content. Once uploaded please notify the team.

Google Drive – For multiple videos, please see link in the email sent alongside this pack, you can save directly to this folder from your phone.

Email – If you have issues you can also send tosocialmedia@bathroomsbydesign.com

We cannot accept content through Instagram, as this degrades the quality of your content.

Upload Here

STEP 6

To Say Thank You

As a thank you for sharing your bathroom, you’ll receive a cashback reward and be entered into our exclusive prize draw!

Cashback Offer – Submit your content and receive a cashback discount (Receive refund on receipt of final content being saved to the google drive)
Social Media Feature – Your bathroom could be showcased on our Social Media & website
#BathroomsbyDesign Prize Draw – Every post using #BathroomsbyDesign enters you into a quarterly prize draw!

Find Out More

STEP 7

Inspire Others

Your beautifully designed bathroom is an inspiration for future customers. Seeing real homes helps others envision their own dream bathroom, and your content brings our designs to life.

See your bathroom in our Portfolio and on our Social Media Pages.

View Portfolio

STEP 8

Measure your room and tell us what you need

Use the planner tool within our Plan2Design phone app to help you quickly and simply measure your existing bathroom and place your existing bathroom products.

Get Free Advice