I need help with the design of my new bathroom suite, can you assist me?

Our pioneering virtual reality design service aims to make your project as stress-free as possible by allowing you to create, visualise and immerse yourself in your dream bathroom. Using the latest in design technology, we work with you to make the most of your bathroom layout, ensuring that you get a design that looks great and is functional too. Our design service is available via any of our showrooms, or by booking a home design service appointment. You can do this by sending us a message, or by calling 020 8619 8899.

I have chosen the products I would like, what do I do next?

To process your order we'll need to take full payment of your goods at the time of ordering. We accept payment using a debit or credit card, alternatively we also accept payment via PayPal. Once we have confirmed payment we will organise delivery, so that your bathroom suite, shower enclosure or taps arrive promptly. You can make the payment either through your account on the portal, call us, visit one of our showrooms or purchase the products online through BathroomsBydesign.com.

Do you offer a bespoke home visit service?

Yes, we have lots of ways in which we can help. We offer a site survey in which one our trusted installation partners can arrange to visit your home at a time that suits you. They then take their measurements away and one of our Design & Sales Consultants will contact you to book an appointment with yourself either in one of our showrooms or with an online screen-share.

Do you charge for delivery?

We offer free delivery on all orders over £499 for products purchased on our Website. All other deliveries are assessed based on size, weight and delivery location. For small Items (i.e. taps, accessories, shower heads etc) - £9.99, Medium - Larger Items (i.e. WC's, basins, baths, showers etc) - £29.99 Delivery charges will show at point of purchase. Please note that there are premium delivery charges to non-mainland UK and North Scotland.

Do you offer a delivery service?

We do deliver nationwide; however (please note) certain areas are excluded or subject to an additional surcharge.

Will the delivery driver need any help to offload my order?

Your purchase will be delivered directly to the ground floor access door or nearest access point of your delivery address. Please note that our delivery team is not able to assist with moving deliveries beyond this point. If we believe your products will require specific equipment or additional personnel to move them on to your work site, due to the weight of individual products, we will make best endeavors to advise this at the point of purchase.

I am a private developer/contractor looking to purchase products for a large-scale project. Can you help?

We provide a complete bathroom Design & Supply service to trade for both small and large scale developments. Please do get in touch with our trade team by sending us a message contact us or visit our ProSite for more information and find out how our team and support services can give you the advantage Join Our Trade Partnership.

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Industrial inspired bathroom in Teddington

Industrial inspired bathroom in Teddington

This industrial-inspired bathroom was designed to offer both style and functionality in a space that was challenging due to its low ceiling height. The client envisioned a modern industrial look that...

This industrial-inspired bathroom was designed to offer both style and functionality in a space that was challenging due to its low ceiling height. The client envisioned a modern industrial look that wouldn’t feel overpowering, and our task was to make sure the space not only looked stunning but also worked efficiently.

We carefully navigated the limitations of the ceiling height, ensuring that the bath screen was the ideal length for the space. The design came to life with the striking combination of Critall glass by Eastbrook, black AVA tapware, and warm wood-effect tiling by European Tiles. These elements brought together an industrial vibe with a welcoming feel and the Faeber wall-hung basin and toilet added sleek functionality, while the Crosswater basin and AVA tapware helped to complete the modern look. The AVA ladder radiator was both a stylish and practical addition, tying the space together.

Throughout the process, the client was impressed by the seamless design journey and appreciated how we carefully considered every aspect of the space to create a bathroom that felt tailored to their vision and functional needs.

Client Review: “We were recommended this place by a friend, and we couldn’t have asked for a better experience! We were unsure where to begin or how we wanted our new loft bathroom to look (and only had rough measurements to hand), In just two meetings, Jacob expertly guided us through the entire process, designing a bathroom from scratch that we absolutely love! He helped us reconsider what the space could accommodate, suggested the ideal placement for everything, and had brilliant advice on tiling, What also impressed both my husband and me was how well Jacob understood our vague vision of a dream bathroom and brought it to life, all while caring about our needs and ensuring the best possible results, He also had such a deep knowledge of all the associated details—how everything works, what we might need, and clever space planning with varying wall heights, MANY THANKS !!”